Priceline Reviews

Based on 36 customer reviews from our shopper community, Priceline’s overall rating is 4.69 out of 5 stars and 94% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. No customer consider Priceline overall a good value option, based on a rating of 1.0 from 2 votes. Most consumers are generally satisfied with Price & Quality (3.0 / 2 reviews) Priceline offers. The most common issues with Priceline are around Shipping & Delivery, Return Policy and Customer Service based on a rating of 1.0, 1.0 and 1.0.

4.7

36 Reviews

Overall Rating

5 Stars

31

4 Stars

3

3 Stars

0

2 Stars

0

1 Star

2

Good Value

1.0

Price & Quality

3.0

Shipping & Delivery

1.0

Customer Service

1.0

Return Policy

1.0

All Reviews (36)
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yekatit.fekadu
November 13, 2021
"This is a trash company now"
I was going on a conference trip to Africa and started to feel sick and have pains after getting off my first flight hours before getting on my next one. I called to switch my ticket to another flight the next day which was available but the only customer service I was able to reach was these foreign Indian people with fake American names (Steve and Leah) that do not understand anything and refused to listen to what issue was but instead sent me to different areas and after being on the phone for 5 hours they refused to get me a ticket due to it being past the time. Do not use them I use to be a big fan since college but never had such terrible customer service and lack of comprehension. we will not use them personally or for the business anymore.
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yekatit.fekadu
November 13, 2021
"This is a trash company now"
I was going on a conference trip to Africa and started to feel sick and have pains after getting off my first flight hours before getting on my next one. I called to switch my ticket to another flight the next day which was available but the only customer service I was able to reach was these foreign Indian people with fake American names (Steve and Leah) that do not understand anything and refused to listen to what issue was but instead sent me to different areas and after being on the phone for 5 hours they refused to get me a ticket due to it being past the time. Do not use them I use to be a big fan since college but never had such terrible customer service and lack of comprehension. we will not use them personally or for the business anymore.
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RobertaShaw
January 09, 2021
"Used Priceline Express Deals and…"
Used Priceline Express Deals and Discount Code for a good deal.
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BarryRoberts
January 09, 2021
"I luv Priceline there better than any…"
I luv Priceline there better than any other
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sadfrog790
January 09, 2021
"I am very pleased with Priceline and…"
I am very pleased with Priceline and every time I've used it have been very pleased with him as well and will continue to use them.
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HarryWillis
January 09, 2021
"Priceline has been great!"
Priceline has been great! I love the discounts and lower room rate.
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happybear470
January 09, 2021
"Great hotel and professional staff"
Great hotel and professional staff
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yellowbird454
December 09, 2020
"Relaxed & recharge"
Relaxed & recharge
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silverzebra419
December 09, 2020
"Priceline is great!"
Priceline is great!
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blueswan852
December 09, 2020
"My experience was great"
My experience was great! Definitely will be using Priceline again.
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crazywolf446
December 09, 2020
"Everything was exceptional as always."
Everything was exceptional as always.
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VeronicaReid
December 09, 2020
"Price line is great"
Price line is great. Always taking care of me!
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MiguelMoore
November 20, 2020
"I was visiting Easton last minute, I'd recon Priceline coz the prices are really affordable & competetive for a traveler on a budget. Its proven and tested guys!"
I was visiting Easton last minute, so I tried to search Priceline engine and compare prices with other competitor. Luckily Id decided to book at priceline coz you offer low price for a budget traveler liked me.thanks for your help...my travel was worth it compared to a walk inn booking, the price is higher.
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bigswan186
November 20, 2020
"Priceline is the go-to site for hotel stays"
Excellent rate for a clean and safe hotel! Priceline is the only way to go if you’re staying in a hotel and looking for a great deal!
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goldenwolf311
November 20, 2020
"Staff pleasantly patient"
Staff pleasantly patient. Caring. Got a great deal and loved my hotel.

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Questions & Answers
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Hello, i want to use priceline for renting a car. i dont know if i can trust this company or not. i am in las vegas and i need a car for 15 days. thank you, andrea

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yellowkoala267
April 11, 2020

“Do NOT use them!!! Their service is terrible, mostly when you have a claim. I was charged for toll violations but they were not willing to share the proof of the toll photo. They wouldn't return my voicemails and when they answered I was always put on hold and finally my call ended up on a voicemail”

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Want to book a flight from the us to germany, but all those negative reviews take a toll! most reviews were from 2010 to 2012 did their service improve in 2016?

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DuaneKennedy
July 25, 2019

“Book directly via the Airline (Lufthansa, United, and, depending where you are departing from Signapore Airlines is my favourite!) and get the best deal!”

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Are the taxes and fees completely disclosed her or am i gonna get blind-sided with other fees "you weren't told about"? (notwithstanding additional insurance options>0

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I just noticed i purchased 7 plane tickets but when i go to the airline website im only seeing 6 why?

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Hi. as a matter of fact yes i do. priceline looks competitive for renting cars 3 or 4 times in australia next month. just wondering what peoples experience with hidden fees, such as drop off fees, were before i book.

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