877-477-5807
Current wait: 24 mins (21m avg)
Hours: 24 hours, 7 days
Best time to call: 8:05am
Want to contact Priceline customer service faster? Don't wait on hold! Chat with the Priceline team directly via live chat.
(203) 220-6946
Anywhere Else
(800) 735-8000
Cruises
(888) 850-3958
For Bookings Made via Booking.com
Check out if you can find the solution you need.
What happened: My name is Raphael Wilson Ricks. I contacted Priceline by phone and attempt to make a reservation from San Diego California to Hartford Connecticut September **th through **th. With the hotel stay at Super * by Wyndham September **th through the **th. The cost was the customer service attempted to charge my debit card I was told something was wrong in the reservation could not be made. I attempted this four to five different times and was told the same thing. No one was able to tell me what the issue was. I contacted my bank Wells Fargo who told me as far as they showing their system no such attempt was made on the debit card. I use the same debit card for other purchases and it went through with no issue. I would like to know what is going on with my Priceline account? I can be contacted at ***-***-****.I travel on a continuous basis if you look at my portfolio with hotels.com I'm traveling in hotels approximately * to * times a weekI have been told that my case was with the back Office team and the higher Office team and no one has contacted me yet and this has been going on for over a year. As I stated I earned all of my coupons and all of my free room nights and my account has been canceled without me having a liberty of using everything I've earned and I put money into and that is unfair and I will follow small claim case if this issue is not resolved.
What happened: I booked a reservation through Priceline on May *, **** and it was on my Discover card as Hotel Priceline **********CA I do not know the name or the address of the hotel in Rome that I paid for. The only numbers that I have for Priceline P***C** Deena Moss. and Carmen Delgato P***C **.*This reservation was for September **-** in Rome Italy. My phone number is ***-***-**** and my email address is *****@***.com
What happened: Need to find the name and the address of the hotel I paid for on my discover card listed as Hotel Priceline, ******-**** CA in Rome Italy . It was paid for on May *, ****. This is for Sept **-** *****Please help I am ready to leave and I don’t know where I’m staying. Thank you Deena Moss.
What happened: The problem: i need to ASK SOMEONE ABOUT MAKING PAYMENTS ON A RESERVATION
What happened: I am writing to let you know that I had a traumatic brain injury after a slip and fall. At this time I am unable to fly, I would like to cancel my ******* trip to Nashville, TN. I need to do outpatient rehab for * weeks as well as seeing a neurologist.
What happened: Fifth time I've written today. I do not have trip number and you say my phone number is wrong. Bout AA ticket this AM. You sent ticket and info to R*****@***.com. My email address is DD*****@***.com and my phone number is ***-***-****. My name is Darrell Dorgan. Been trying to get answers for four hours with no luck. Please cancel trip asap and notify VISA. Or email me info at DD*****@***.com. Help. Going crazy
What happened: The problem: I need stay longer more that a month so i need to change my flight dates
To contact the Priceline customer service by phone, you can follow these steps:
Look up the phone number of the Priceline customer service. The phone number is listed on priceline.com. Or check out the Priceline phone number page on WorthEPenny.
Dial the Priceline phone number 877-477-5807.
Hours: 24 hours, 7 days
Best time to call: 8:05am
Wait for an answer: Once the call is connected, wait for a Priceline representative to answer on the other end.
Average wait time: 21m
Identify yourself and state your reason for calling the Priceline representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Priceline to help them assist you.
Ask for assistance: Ask the Priceline representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Priceline needs additional information from you or provides any instructions, follow them carefully.
Thank the Priceline representative: After you have received the assistance you need, thank the Priceline representative for their time and help.
To get to a real person as quickly as possible when calling Priceline, you can follow these steps:
Dial the Priceline customer service phone number 877-477-5807, which can be found on the Priceline website or in your order confirmation email form Priceline. Or check out the Priceline phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Priceline. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Priceline representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Priceline representative.
If the system still doesn’t connect you to a Priceline representative, stay on the line without pressing any keys. Priceline will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Priceline.
Once you reach a live person, explain your issue and provide any relevant information about your Priceline order. The Priceline representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Priceline website. This may allow you to connect with a Priceline representative more quickly and efficiently than calling.
When calling Priceline customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Priceline account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Priceline representative without any disruptions or background noise.
Be polite and respectful to the Priceline representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Priceline.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Priceline representative address your concern.
If the initial Priceline representative is unable to resolve your issue, politely ask to speak with a supervisor from Priceline or escalate the issue to a higher level of authority.
Take notes during the call, including the Priceline representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Priceline after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Priceline customer service.
If you are unhappy with your call to Priceline customer service, there are several options you can try:
Call again: Try calling Priceline customer service again and speak to a different Priceline representative. Sometimes a different Priceline representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Priceline representative, you can ask to speak with a supervisor from Priceline or escalate the issue to a higher level of authority.
Provide feedback: After the call, Priceline may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Priceline customer service through other channels, such as email or chat. You can also explore the Priceline Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Priceline service, you may want to consider other options such as returning the product you bought on Priceline or filing a complaint with a consumer protection agency.
To the Priceline customer support via live chat, you can follow these steps:
Go to the Priceline website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Priceline customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Priceline representative.
Provide any necessary information about your issue or question, and wait for the Priceline representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Priceline live chat option, you may need to contact the Priceline customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Priceline via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Priceline via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Priceline official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Priceline, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Priceline. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Priceline social media team.
Please note that the social media accounts of Priceline are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Priceline for certain issues. For urgent or complex issues, it's recommended to contact Priceline customer service via phone or chat for more personalized assistance.
Yes, to contact the Priceline customer support by email, follow these steps:
Go to priceline.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Priceline and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Priceline order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Priceline order number or username.
Once you have completed the email, click send. You should receive a response from the Priceline customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Priceline. WorthEPenny provides free tools and resources to assist customers in reaching Priceline customer service more efficiently, such as the Priceline phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Priceline, as well as forums where Priceline customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Priceline, it is not associated with or endorsed by Priceline.
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Please note that WorthEPenny is not related in any way to the Priceline official app or the Priceline company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Priceline trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Priceline. All references by WorthEPenny to third-party trademarks like Priceline are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.